Privacy Policy (English) — MIRONTS

This Privacy Policy explains how MIRONTS REAL ESTATE LLC collects, uses, discloses, and protects personal data when you use our website and services. We aim to process personal data in accordance with applicable UAE data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), where applicable.
1) Brand / Website: MIRONTS
License: No. 1589586
Email: info@mironts.com
Legal entity: MIRONTS REAL ESTATE LLC
Phone: +971 54 775 17 17
Data protection contact: info@mironts.com
2) Scope
This Policy applies to personal data we collect through our website, forms, messenger communications and/or calls initiated by you, and other online interactions related to our services. This Policy does not apply to third-party websites that we do not control.
3) Personal data we collect
We may collect:

• Contact details: name, phone number, email address, and messenger handle/contact details
• Inquiry details: the content of your request, property preferences, budget, preferred areas, and timelines
• Transaction/verification documents: copies and/or details of documents you provide
• Technical data: IP address, device/browser information, pages visited, approximate location, and cookie identifiers

4) How we collect personal data
We collect personal data:

• Directly from you (forms, callback requests, email, messenger, phone)
• Automatically (cookies, analytics tools, log files)
• From partners when you request a joint service or provide consent

5) Why we use personal data (purposes)
We use personal data to:

• respond to inquiries and provide services
• match you with suitable properties and send proposals
• arrange viewings and communicate with developers/sellers/partners at your request
• improve our website, security, and service quality
• send marketing communications (only where permitted and/or with an opt-out option)
• comply with legal obligations and protect our rights (anti-fraud, disputes)

6) Legal bases for processing
Depending on the circumstances, we process personal data on the basis of:

• Consent
• Contract performance / pre-contract steps (property selection, consultation, arranging viewings)
• Legitimate interests (website security, service improvement), where balanced with your rights
• Legal obligation

7) Data sharing and disclosure
We may share personal data with:

• service providers (hosting, CRM, analytics, email service providers)
• developers/sellers/partner agencies to fulfill your request
• advisers (lawyers/accountants) and government authorities where required by law

We do not sell personal data.
8) Cross-border processing
Personal data may be processed in the UAE and/or other countries. We take measures to ensure appropriate safeguards when transferring personal data.
9) Data retention
We retain personal data only for as long as necessary for the purposes described above, legal requirements, and dispute resolution, after which we delete or anonymize it.
10) Security
We implement reasonable technical and organizational measures to protect personal data.
11) Cookies and analytics
Cookies and similar technologies are used for:

• enabling essential website functions
• analyzing traffic and improving the website
• marketing purposes

You can manage cookies through your browser settings and via our cookie banner/preferences center.
12) Your rights
Subject to applicable law, you may request:

• access to your personal data
• correction
• deletion in certain cases
• restriction of processing / objection to processing in certain cases
• data portability
• withdrawal of consent

Please send requests to info@mironts.com with the subject line “Privacy Request”.
13) Children
Our services are not intended for children, and we do not knowingly collect children’s personal data.
14) Changes to this Policy
We may update this Policy from time to time by publishing a new version on this page with an updated date.
15) Contact
For privacy-related questions: info@mironts.com